Exchanges and Returns

Exchanges and Returns

We are delighted to welcome you to BYMS! We want to ensure that your experience with us is always the best possible, including when it comes to returns, because we greatly value your happiness.

Conditions for Return and Refund

After receiving your order, know that we have a generous period of 15 days to facilitate the return and guarantee a proper refund.

The amount will always be returned in the same way you used to make the payment initially.

We just ask that you take a few details into account:

  • We only accept returns of items that are exactly as they were sent, without any signs of use and with the tags intact.
  • In addition to returned items, we also ask for the purchase invoice to be sent.
  • Don't worry! At BYMS we will carefully analyze the returned items and ensure that you receive information about your right to a refund. Normally, after we receive the items and analyze their condition, the refund will be processed within 7 working days.

We greatly appreciate your preference and trust in us. We are here to make the entire process easy and enjoyable for you. If you have any questions or need help, don't hesitate to contact us. Your happiness is our highest priority!


The BYMS team